Caffe Attendant - The Resort at Pelican Hill

Job Duties:

• The Caffé Attendant provides friendly, efficient, and responsive service to all customers during sales transactions at the Caffe.
• Attendant will serve pastries and light lunches, assist with the preparation of beverage and menu items, and continually seek to improve knowledge of specialty coffee and gourmet meal service.
• Responsible for maintaining sanitation and upkeep of all equipment.
• The Caffe Attendant ensures that guests are aware of the retail products available for purchase and maintains a high level of expertise on products and explains their purpose, ingredients, suggested uses or other related information.

Minimum Qualifications:

• Minimum of one year as a Barista, preferably in a coffee house or hotel/resort setting
• Must possess effective verbal, written communication, and interpersonal skills
• Must be able to read, write, and perform basic mathematical calculations
• Strong interpersonal skills. Ability to assess customer needs
• Must have the flexibility to work a variety of shifts and weekends
• Ability to communicate effectively.
• Possess current health department certifications required to work in a restaurant.
• Computer skills preferred.
• Experience working in an environment providing a high level of customer service to guests of high social standing with discretion and professionalism.
• Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.
• Superior customer service skills.