Leasing Administrator

The leasing administrator serves as a brand ambassador of the company and takes applicants from the initial application through move-in.

• Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
• Schedules and assigns tours to leasing team; conducts prospect tours as needed. Follows up on active prospects as required, including calls, emails; provides relevant information such as ebrochure or quote.
• Prepares all move-in packets and ensures keys and remotes are available on move-in date; performs pre-walk inspection of apartment homes to ensure unit meets standards for move-in. Ensures completion of move-in checklist.
• Confirms all move-ins and appointments for completion of move-in paperwork; obtains community/general manager’s signature on lease and prepares move-in files for audit. Completes application approval checklist.
• Tracks submitted applications for required approvals and documentation.
• Prepares daily priority list and reports as requested; enters detailed notes into prospect system; assists with completion of weekly market survey if applicable.
• Handles on-site transfers and roommate changes.

• High School Diploma or equivalent work experience.
• Three to five years administrative and/or customer service experience
• Schedule may require work on weekends, holidays and evenings.
• Regular, consistent and timely attendance required