Salesforce Administrator

Salesforce Administrator The Ounce of Prevention Fund is one of Chicago’s most energized, future-focused organizations devoted to early childhood development. Our mission is to improve the life chances for low-income children through programs, training, research and advocacy. We are recruiting individuals who want to join us in this mission and share a commitment to our core values of appreciation respect, empowerment, diversity, excellence, learning and communication. We offer a competitive salary and benefits package, including 401(k); tuition reimbursement and professional development opportunities; flex work hours and work-from-home options; and paid parental leave. Reporting to the Salesforce Platform Product Manager you will: Manage business requirements, needs, and business stakeholders from all divisions of the Ounce. Drive and manage multiple technology projects, including organization-wide Constituent Relationship Management (CRM), Learning Management System (LMS), and event management system projects. Develop IT operational processes, methodologies and associated training related to CRM and LMS projects. Administer and configure the application platforms to meet the documented business requirements and workflows. Lead systems analyses and implementation in support of strategic IT roadmaps established with the VP of IT, Director of Enterprise IT Solutions, and Salesforce Platform Product Manager. Be the voice of the customer for Ounce divisions to ensure solutions meet expectations. Understand the business challenges and opportunities of the organization, and identify improvements in systems and processes. Devise and drive robust processes to support current and planned technology development and operations. Qualification include: B.S. in Engineering, Computer Science, Management Information Systems or equivalent 3-5 years’ experience and skills managing technology projects 2-3 years eliciting end user requirements, documenting business processes and requirements analysis 1-3 years administering and configuring cloud based application platforms. Demonstrated business case and vendor management skills in the aforementioned technology areas Broad knowledge of technology solutions and packaged/cloud based applications Last but not least we offer some great perks: Work from home options for qualified employees plus flexible hours. Tuition reimbursement, competitive salary and benefit packages, employer contribution towards your 401k, and much more.