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NHG Health

Patient Service Associate

Posted 4 days ago

Job Description

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?

 

As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You will provide prompt and excellent frontline services to patients including patients’ registration, handing patients’ enquiries, appointment scheduling and collection of payments in a fast-paced environment.

 

We are on the lookout for passionate individuals who are keen in bringing a smile to our patients!

 

So if you have what we are looking for, we want you!

  • GCE 'A'/ 'O'/ 'N' level or NITEC qualification
  • Good communication skills in English and a local language/dialect
  • Good Team player with a passion for service excellence
  • Pleasant disposition, personality and good interpersonal skills
  • Ability to multi task and work in a fast-paced and dynamic environment
  • Able to commit to work on weekdays and scheduled Saturdays

    Openings are available in Ang Mo Kio, Hougang, Kallang, Geylang, Toa Payoh, Woodlands, Yishun, Khatib, Sembawang and upcoming Serangoon polyclinics.
Patient Service Associate at NHG Health | Renata