The Quality Compliance Analyst monitors process transactions to ensure client standards are met as well as process improvement opportunities identified. The QCA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent.
Client Executive-Business Sls
Verizon · Nashville, TN
Quality Analyst - Senior Executive-Business Process & Service Excellence -Quality Excellence
EXL Service · Alabang, Metro Manila
Quality Analyst - Senior Executive-Business Process & Service Excellence -Quality Excellence
EXL Service · Pasay
Quality Analyst - Senior Executive-Business Process & Service Excellence -Quality Excellence
EXL Service · Pasay
Senior Executive-Business Process & Service Excellence -Quality Excellence
EXL Service · Pune, Maharashtra, India; IN Pune C4
Senior Executive-Business Process & Service Excellence -Quality Excellence
EXL Service · Cebu, Central Visayas