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Customer Service Administrator

Janesville, WIPosted 1 months ago
Full-timeonsitemid

Job Description

  • Sales Order review and processing.
  • Investigate Sales Order status and provide feedback.
  • Make Sales Order changes as needed/requested.
  • Issue Customer concerns for various issues.
  • Create and maintain customer profiles.
  • Identify Master Data issues as related to Sales Order entry and adivse of issues.
  • Elevate customer issues to Management to assist in resolution.
  • Initiate information requests.
  • Respond to additional customer, broker and sales inquiries.
  • Back-up to teammates when they are out of office.
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