Job Description
Key Job Activities:
Liaise with local/national teams to deliver accurate account changes and updates.
Responsible for the timely entry and upload of new locations on a daily basis in SAP.
Responsible for all data integrity and input accuracy.
Accountable for accurately updating account data and ensuring that quality checks have been used to maintain data integrity.
Identify duplicate locations and liaise with the field to clarify accuracy.
Responsible for ensuring CSA completion to company standards to permit effective client set up and minimise master data issues leading to residual invoice/service issues.
Liaise directly with Customer Services CCAs and Sales to clarify and ensure data accuracy and ensure company standard maintenance.
Form an effective communication structure and liaise directly with operations in terms of routing input and welcome letter generation.
Periodic auditing to ensure master data integrity.
On-going housekeeping and data cleansing to guarantee all accounts are consistently accurate.
Liaise with other Support Centre departments to maintain centralised data elements.
Daily management of clearing any failed bdoc’s and Ibase errors.
Manage/clear the VFX3 report.
Run the ‘invoices not on invoice list’ report and correct as necessary.