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PMO Manager - Operations (Programme.Operations.Digital)

Posted 1 months ago
senior

Job Description

Role & Responsibilities

Projects Performance Management 

  • Support Balance Scorecard Goals via portfolio and project performance measurement & report and analysis
  • Manage regular reporting and monitoring activities in the Project Management Office

Stakeholders Management, Standards, Methodologies & Processes

  • Ensure timely delivery, alignment with Project Management Methodology (PMM) processes, deliverables and reporting across various tracks of work for the programme
  • Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
  • Coach junior team members to improve team productivity and operational excellence
  • Provide training and guidance related to project reporting and monitoring to Project Managers
  • Establish and implement standards and guidelines on project management practices, costing etc
  • Support PMO initiatives like internal process audits, roadshow etc
  • Analyze data and feedback to identify areas for improvement and suggest adjustments to enhance product functionality and user experience
  • Drives alignment, bridge gaps across key business needs, processes a& technology
  • Tracks and monitor delivery timelines, deliverables, dependencies, assumptions, issues and risks
  • Escalate issues and risk to management and stakeholders
  • Facilitate effective communication within the various teams. ensuring a shared understanding of goals and priorities
  • Contribute to the refinement of processes, promoting a culture of continuous improvement within the team
  • Conduct gap analysis to identify areas for process improvement and efficiency gains and proactively identify and communicate project risks and issues

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