Back to jobsBe the main escalation point for all delivery and order management topics and work together with counterparts at the global VAT facilities to resolve issues quickly and pragmatically.
Demonstrate a high level of professionalism and integrity in all interactions with customers and internal stakeholders, in line with VAT corporate expectations.
Responsible for implementing efficient demand signal processes and programs that ensure accurate information flows between customer dashboards and VAT ERP systems.
Drive reliable monthly forecasting for discrete and consignment orders for a major Semiconductor OEM account.
Manage a diverse team of both direct and shared customer service resources, including goal setting and team development plans.
Maintain accurate inventory records through monthly soft inventory processes, and periodic physical inventory audits.
Define and sustain appropriate finished good inventory levels to support VAT KPI’s while maintaining continuity of supply for a high churn Semiconductor OEM account.
Prepare and present executive level presentations, summary reports, spreadsheets, charts and analysis of data from multiple sources for internal and external use.
Drive projects through to completion in a globally matrixed company.