Systems Administrator II

Job Description

Level 2 IT Systems Administrator – Group 98

Group 98 seeks a Level 2 IT Systems Administrator to support Windows, Mac, and Linux environments across classified and unclassified networks. This role requires developing creative solutions to complex IT challenges while working independently and collaboratively.

Key Responsibilities

• Provide onsite support for Windows, Linux, and Mac systems across secure and open networks.
• Maintain compliance through regular OS and software patching.
• Troubleshoot performance issues and recommend system upgrades.
• Specify, implement, and test system configurations and perform upgrades across multiple platforms.
• Research, recommend, and implement hardware/software solutions.
• Collaborate with vendors, security, and internal teams on procurements, installations, and upgrades.
• Configure, test, and maintain multi-platform networks and systems.
• Implement security measures aligned with government and lab policies.
• Manage data backups, recoveries, and license renewals.
• Deliver responsive end-user support.

Required Qualifications

• B.S. in Information Technology, Computer Science, or a related field (or equivalent experience).
• 3+ years in systems administration or IT support.
• Experience with Windows, macOS, and Linux in classified/unclassified settings.
• Proficiency in Office 365, Teams, Zoom, and collaboration tools.
• Strong knowledge of TCP/IP, DNS, DHCP, Active Directory, LDAP.
• Hands-on experience with OS imaging, BitLocker, LUKS, and desktop applications.
• Ability to diagnose and resolve hardware, software, and networking problems.
• Strong troubleshooting, communication, and customer service skills.
• Solid understanding of security and cyber-hardening practices.

Preferred Qualifications

• Experience with virtualization (VMware, vCenter, Hyper-V).
• Knowledge of AD, Group Policy, Bash/PowerShell scripting, YUM.
• Familiarity with additional scripting or programming (e.g., Python, Perl).
• Familiarity with DevOps/CI-CD tools (Docker, Kubernetes, Jenkins, etc.).
• Background in mission-critical environments.
• Experience with security plans, procedures, and compliance (e.g., DoD 8140).
• Security+ certification.
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