Ice Cream Senior Manager HRBP Vermont Ben & Jerry's Manufacturing
Job Description
Scope: North America Supply Chain – Manufacturing
Location: Vermont – St. Albans & Waterbury
Terms & Conditions: Full time. Sponsorship (international) is not available.
The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
JOB PURPOSE:
The Senior HR Business Partner is the end-to-end people partner for the St. Albans and Waterbury, VT factories, enabling business growth, productivity, and reliability through a values-led culture, strong union partnership, and workforce readiness for transformation aligned to The Magnum Ice Cream Company ways of working and guided by Ben & Jerrys three-part mission (Product, Economic, and Social). This role reports through the HR function and works across global platforms and regional people strategies to deliver strong local factory execution.
KEY RESPONSIBILITIES:
• Business partner: Own the end-to-end people plan for both sites to drive growth, performance, and linked prosperity connecting the dots between factory needs and the HR function’s priorities through strong cross functional partnership.
• Labor strategy: Build a collaborative partnership with union leadership to advance a shared agenda that improves productivity and operational reliability, strengthens safety and quality, and increases workforce flexibility supporting growth, linked prosperity, and long-term site competitiveness.
• Employee & labor relations: Create the conditions for a fair, respectful workplace: coaching leaders, resolving issues early, and ensuring agreements and policies are applied consistently (including investigations, grievances, and performance support when needed).
• Culture & engagement: Build a values-led, inclusive employee experience that reflects Ben & Jerry’s three-part mission and Magnum IC Behaviors.
• Capability & talent: Grow factory capability through the ICMS People Development (PD) pillar, building clear leader expectations, strengthening career paths, and reinforcing a root-cause problem solving culture that elevates performance and accelerates development.
• Insights: Use people and operational insights enabled by digital tools, automation, and emerging AI to identify root causes, prioritize actions, and measure impact (e.g., retention, attendance, engagement, capability).
• Change & integration: Lead transformation and communications, including automation and digital enablement, aligning to Magnum IC Supply Chain ways of working while stewarding Ben & Jerry’s three-part mission in how we lead, engage, and develop our people; ensure workforce readiness through skills, adoption, and change support.
WHAT YOU NEED TO SUCCEED:
Skills, Experiences & Qualifications:
• 8+ years of progressive HR experience, ideally as an HRBP in manufacturing with strong business partnering and operational acumen (union experience preferred).
• Proven ability to build collaborative relationships and deliver outcomes across productivity, reliability, safety, quality, and flexibility.
• Experience building factory capability through structured people systems (e.g., ICMS People Development), career paths, and a root-cause problem-solving mindset.
• Strong working knowledge of U.S. labor and employment law, including investigations, discipline, and consistent policy/application in a union environment; working knowledge of payroll fundamentals (wage & hour, timekeeping, and pay practices) preferred.
• Proven ability to lead in a highly collaborative organization aligning global platforms and regional strategies while owning end-to-end local site delivery.
• Comfort using data, digital tools, and new technology (including automation/AI-enabled insights) to diagnose root causes and improve people and business outcomes.
• Experience supporting multiple sites and navigating ambiguity in a fast-paced, frontline operating environment preferred.
• Willingness to work on-site regularly at both Vermont locations, with periodic travel as needed (expected ~1x per quarter).
Pay: The pay range for this position is $119,400 to $179,000. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
#TMICC
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ABOUT THE MAGNUM ICE CREAM COMPANY:
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
· We are all about growth
· We operate with speed and simplicity
· We win together with fun
· We boldly innovate to disrupt our industry
· We care and challenge
· We are experts in the Ice Cream Category
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.