IT Support Technician V

Experience

2–3 years of experience working in IT Support or a similar technical support role.

Must Have (Hard Skills)

· Good knowledge of Windows and macOS operating systems.

· Experience supporting Microsoft 365 administration.

· Experience working with Azure and Active Directory.

· Experience supporting Android and iOS devices.

· Strong troubleshooting skills across software and hardware.

· Fluency in written and spoken English.

· IT degree or equivalent technical education.

Nice to Have (Hard Skills)

· Experience working in a Microsoft-based enterprise environment

· Experience supporting global or distributed teams