GISD Network Technician

Network Technician

Greenville Independent School District
 Work Schedule: 226 Days
 Wage/Hour Status: Non-Exempt
 Reports to: Director of Infrastructure

Position Overview

Greenville ISD is seeking a skilled and experienced Network Technician to support and maintain the district's network infrastructure, computer systems, and security systems. This position provides technical support and plays a key role in ensuring reliable technology functionality across all campuses and departments.

Primary Purpose

Install, test, maintain, and troubleshoot district network systems, hardware, personal computers, software, and related technologies. Diagnose and resolve technical issues to ensure efficient, secure, and reliable performance in support of instructional and operational needs.

Qualifications

Education / Certification:

• High school diploma or GED required
• Associate degree in computer science, information systems, or related field preferred
• Industry certifications (e.g., CompTIA A+, Network+, S+, Cisco CCNA, or equivalent) preferred

Special Knowledge / Skills:

• Knowledge of network infrastructure, including switches, routers, wireless systems, and cabling
• Knowledge of network protocols, IP addressing, and connectivity troubleshooting
• Ability to diagnose and resolve complex technical and network issues
• Knowledge of network security practices and system monitoring
• Ability to install, configure, and maintain network hardware, computer hardware, and software
• Strong problem-solving, organizational, and analytical skills
• Ability to communicate technical information effectively to staff
• Ability to maintain confidentiality and professionalism
• Strong customer support experience

Experience:

• Experience working with technology services support teams
• Experience in a school district or large organization preferred

Major Responsibilities and Duties

Technical Support

• Provide technical support to campuses and departments
• Assist with campus or department help desk requests and complex troubleshooting
• Assist end users on campuses to identify needs and correct problems
• Work with software and hardware vendors to maintain appropriate product support
• Assist with district security cameras, door access controls, and emergency systems as required

Network Support & Maintenance

• Assist with the installation of network equipment including switches, routers, and wireless access points as needed
• Assist in monitoring network performance and troubleshoot connectivity issues
• Perform routine maintenance, upgrades, and system updates

Infrastructure & Systems Management

• Assist with installation, maintenance, troubleshooting, and repair of network and server equipment
• Assist network administrator with network documentation, diagrams, and configurations as needed
• Support cybersecurity practices and system protections

Equipment & Asset Management

• Maintain inventory of network equipment and technology assets
• Assist with installation and deployment of new technology systems
• Ensure proper configuration and operation of district technology resources
• Compile, maintain, and file all physical and computerized reports, records, and other documents required

Collaboration & Support

• Work collaboratively with Technology Department staff and campus personnel
• Support district initiatives, technology rollouts, assessments, and upgrades

Professional Responsibilities

• Participate in professional development and technical training
• Follow district technology standards, procedures, and safety protocols
• Comply with policies established by federal and state law, State Board of Education rule, and local Board policy
• Perform other duties as assigned

Supervisory Responsibilities

• None

Working Conditions

Physical Demands:

• Frequent standing, walking, bending, and lifting equipment (up to 50 pounds)
• Ability to install and maintain network hardware in various environments

Environmental Factors:

• Work in office and campus environments across the district
• Occasional travel between campuses
• May work in confined spaces (closets, server rooms)

Mental Demands:

• Ability to manage multiple technical tasks and priorities
• Maintain emotional control and problem-solving focus under pressure
• Work on-call and after hours

What a Day in the Life Looks Like

A typical day as a Network Technician in Greenville ISD is dynamic and service-focused. You might start your morning reviewing help desk tickets and prioritizing campus needs. Throughout the day, you could:

• Travel to campuses to troubleshoot connectivity issues or install equipment
• Support teachers and staff with technology needs to keep instruction running smoothly
• Assist with maintaining network infrastructure, including switches, wireless access points, and cabling
• Work alongside the Technology team on projects such as device rollouts or system upgrades
• Monitor systems and respond to issues to ensure minimal downtime
• Document completed work and communicate updates to staff

No two days are exactly the same, the role requires flexibility, problem-solving, and a commitment to supporting students and staff through reliable technology.

Why Join Greenville ISD

• Support critical network infrastructure for the district
• Work in a collaborative and forward-thinking Technology Department
• Opportunity to grow technical expertise and certifications
• Make a direct impact on district-wide technology performance