Bottle Service

About Puttery

Puttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social.

We’re redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate.

Job Purpose

The role of Bottle Service Attendant is to provide an elevated, high-energy guest experience through attentive service, premium presentation, and strong hospitality. This position is responsible for assisting with bottle service reservations, setting up tables, presenting and serving bottles, maintaining table cleanliness, and ensuring guests receive a memorable and celebratory experience from arrival through departure.

Responsibilities:

• Welcome and engage guests with professionalism, confidence, and a hospitality-focused attitude
• Set up bottle service tables with mixers, garnishes, glassware, napkins, ice, and other required items
• Present and serve bottles according to company standards and responsible alcohol service guidelines
• Maintain cleanliness, organization, and appearance of assigned bottle service tables throughout the guest experience
• Anticipate guest needs and provide attentive, timely service in a fast-paced, high-energy environment
• Upsell bottles, cocktails, mixers, add-ons, and premium offerings when appropriate
• Coordinate efforts with bartenders, servers, hosts, security, and supervisors/management to ensure smooth service execution
• Process orders accurately and follow proper payment and cash-handling procedures
• Monitor guest behavior and communicate any concerns related to intoxication, safety, or service issues to management
• Assist with opening, closing, restocking, and general service support as needed
• Follow all company policies, sanitation standards, health regulations, and alcohol service laws
• Perform other duties as requested by management

Qualifications

• Must be 21 years of age or older
• Must be friendly, outgoing, polished, and able to work in a fast-paced, high-energy environment
• Previous bottle service, serving, nightlife, bar, restaurant, or hospitality experience preferred
• Strong guest service, active listening, and communication skills
• Must be comfortable with sales, upselling, and creating a premium guest experience
• Must be able to stand and/or walk for extended periods both indoors and outdoors
• Must be able to lift, carry, and move service items such as bottles, trays, mixers, ice buckets, and glassware
• Work schedule varies and will include working days, nights, holidays, and weekends
• Organizational, teamwork, and multi-tasking skills a must
• Knowledge of spirits, champagne, cocktails, and bottle service standards is a plus

Working Conditions

• Fast-paced, high-energy bar and entertainment environment
• Frequent standing, walking, carrying, bending, and moving for extended periods throughout shifts
• Work includes evenings, weekends, and holidays as required by business levels
• Indoor and outdoor work environments with varying temperatures and noise levels
• Constant interaction with guests, bartenders, servers, hosts, security, and management in busy service settings
• Requires professionalism, urgency, focus, adaptability, sales confidence, and teamwork under pressure

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.