IT Engineer

Qualifications:

1. Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent practical experience.
2. Work Experience: At least 2–3 years of experience in IT support, Helpdesk services, or IT infrastructure operations.
3. Technical Skills: 

• Familiar with Windows operating systems and common office productivity software.
• Experience in troubleshooting hardware, software, network connectivity, and end-user computing environments.
• Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, and LAN connectivity.
• Experience supporting enterprise systems, IT service management platforms, or ticketing systems is preferred.

4. Professional Skills:

• Strong problem-solving and troubleshooting skills with the ability to handle multiple technical issues efficiently.
• Good communication and interpersonal skills with the ability to collaborate with cross-functional teams.
• Ability to prioritize tasks and respond to technical issues in a timely manner.

5. Preferred Qualifications: Experience supporting enterprise IT environments across multiple departments is a plus.