Sr. Technical Product Manager- Workforce AI

Education Qualifications

• Bachelor’s degree required (Computer Science, Engineering, Robotics, Systems, or related preferred).
• Master’s degree a plus (AI/ML, Robotics, Computer Vision, Systems Engineering, HCI).

Work Experience

• 6–10+ years of experience in technical product management, solution architecture, or consulting delivery for enterprise software or AI platform engagements.
• Demonstrated success supporting presales independently: running discovery sessions, building solution narratives, creating estimates, and contributing to proposals and executive presentations.
• Working knowledge of agent design principles: prompt engineering, tool/function definition, multi-step orchestration, and agent testing and governance.
• Experience scoping or overseeing API-based integrations and custom data connectors, including understanding of REST/GraphQL, authentication patterns (OAuth, SAML), and permissions/IAM models.
• Strong understanding of enterprise AI concepts – RAG, semantic search, embeddings, LLM grounding – and the ability to translate them into client-facing business value narratives.
• Proven ability to manage cross-functional delivery teams and hold accountability for engagement outcomes in a consulting or professional services environment.
• Excellent communication and stakeholder management skills: equally comfortable in a technical architecture review and a C-suite ROI conversation.

Preferred Qualifications

• Direct Glean platform experience: Glean admin, Agent Builder, connector framework, or Glean API.
• Experience with Google Gemini and Claude Enterprise.
• Familiarity with data platforms (Snowflake, Databricks, BigQuery) in the context of enterprise AI grounding and semantic layer design.
• Experience designing or facilitating organizational change management programs, Center of Excellence models, or AI adoption strategies.
• Understanding of enterprise security architecture as it relates to AI platforms: IAM, SSO, data classification, and permissions enforcement.
• Familiarity with MCP (Model Context Protocol) and emerging agentic integration standards.
• Experience using AI-assisted development tools to accelerate prototyping and delivery (e.g., Claude Code, Cursor, Cognition, or similar).
• Hands-on familiarity with Glean or a comparable enterprise AI search/knowledge platform (e.g., Microsoft Copilot, Coveo, Guru, Notion AI), with the ability to ramp quickly on Glean-specific capabilities.

 

Travel Requirements

• Up to 50% of the time

 

Want to know more about WWT Digital? https://www.wwt.com/category/digital/overview 

 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $137,000 - $175,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

 

If you have any questions or concerns about this posting, please email
[email protected].

 

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