Service Desk Technician

Whitley Penn, a leading CPA and Consulting firm, is looking for a Service Desk Technician to join our Information Technology (IT) team. The Service Desk Technician provides firmwide support to all users with a focus on customer service. Primary responsibilities include, but are not restricted to, technical support tickets, service requests, preventive maintenance, PC configuration and deployment, application support, process improvement and user training. The successful candidate will be an energetic self-starter that values integrity, reliability and has a passion for excellence.