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Job Description
Overview
The Marketing Content Specialist plays a key role in shaping the RAMPQuest brand.
- This position produces and optimizes content that supports our mission to simplify cybersecurity compliance and risk management — whether it lives on our website, in a campaign, or in sales and event materials.
- You’ll ensure messaging is clear, credible, and consistent across blogs, web pages, sales collateral, proposals, and event assets.
- Working closely with the marketing team and subject matter experts, you’ll translate complex topics into engaging content that builds trust and supports business growth.
Responsibilities
Marketing Content Specialist Responsibilities include:
- Write, edit, and optimize content across digital and print formats, including blogs, web pages, emails, whitepapers, one-pages, brochures, sales collateral, proposals, and RFP response materials.
- Collaborate with Brand Marketing Manager to develop a content calendar, identifying trending topics and opportunities to strengthen brand positioning.
- Identify opportunities to transform blog content into other formats, such as infographics, videos, or whitepapers, to maximize reach and audience engagement.
- Leverage AI-powered tools to generate content ideas, streamline research, and create first drafts, ensuring human oversight for tone, style, and relevance.
- Adhere to the company’s style guide, ensuring the delivery of high-quality, thoroughly proofed, error-free copy.
- Research and collaborate with subject matter experts to create content that resonates with our prospective and current clients.
- Conduct keyword research, implement SEO best practices, and optimize blog posts to improve organic traffic and search engine rankings.
- Track, measure, and report results, including evaluating results of communication campaigns and marketing activities for the cyber security business and drive improvements.
- Stay up to date with industry trends and best practices in content marketing to ensure our content remains fresh and relevant.
- Support proposal development by writing, editing, and formatting RFP, RFI, and RFQ content in collaboration with technical subject matter experts.
- Maintain proposal content libraries and coordinate inputs, reviews, and timelines to ensure accurate, on-brand submissions are delivered on time.
Qualifications
Marketing Content Specialist Qualifications include:
- Bachelor’s degree in marketing, communications, public relations, or a related field highly preferred.
- Minimum of 3-5 years' experience in a strategic communications role.
- Familiarity with SEO (Search Engine Optimization) best practices and content optimization.
- Familiarity with AI-powered writing tools (e.g., GPT-3/4, Jasper, Copy.ai) and experience utilizing AI in content workflows.
- Strong research skills and the ability to distill complex information into clear, concise content.
- Collaborative mindset with proven ability to drive and own outcomes.
- Excellent written and verbal communication skills.
- Works well under pressure and meets tight deadlines.
- Strategic and creative mindset.
- Meticulous attention to detail.
- A portfolio of work available for review.
Physical Requirements / ADA:
- Occasional – Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
- Job frequently requires sitting, handling objects with hands.
- Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
- Vision requirements: Ability to see information in print and/or electronically.
RAMPQuest is a part of the Knowledge Services Family of Solutions.
Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success.
At Knowledge Services, we prioritize creating an environment that supports our Team Members’ success and personal well-being with a robust benefits package, some of which include:
- Medical coverage, including employer match program for Health Savings Accounts (HSAs)
- Generous 401k retirement plan with employer match
- Dependent Care Flexible Spending Account (DCFSA)
- Employee Assistance Program (EAP) with unlimited usage and visits and wellness program
- Dental and Vision insurance
- Company-sponsored life insurance, with options for additional coverage
- Short- and Long-Term Disability (STD and LTD) benefits
- Pet insurance
- Maternity, Paternity, and Military benefits
- Baby on Board program
- Paid Time Off package
- Company Anniversary Bonus program
- Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more
- A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more
Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more.
As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person’s endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.
Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Veterans, military families, and people with disabilities are encouraged to apply.
Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at [email protected] or 317-806-0014.
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