Talent Services Coordinator

Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cyber security industry, is seeking a Talent Services Coordinator.

• This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.”
• The Talent Services Coordinator supports the onboarding, compliance, and employee relations processes for the contingent workforce by executing tasks within established workflows and under the guidance of senior team members.
• This role serves as a key point of contact for candidates, recruiters, and internal stakeholders, ensuring timely and accurate completion of employment documentation and system updates.
• Operating in a high-volume, fast-paced environment, the coordinator applies foundational knowledge of HR systems, employment regulations, and operational procedures to deliver consistent, service-oriented support.
• This position plays a critical role in maintaining data integrity, facilitating smooth onboarding experiences, and contributing to the overall efficiency of Talent Services operations.

Talent Services Coordinator Responsibilities:

Operational and Systems Execution

• Support onboarding activities by collecting and uploading pre-hire documentation, scheduling screenings, and assisting with I-9 verifications.
• Maintain personnel files and ensure documentation is complete and stored according to internal standards with accuracy and timeliness.
• Assist with first-day logistics and basic timekeeping setup.
• Operate within established platforms and workflows to support data entry and process execution.
• Escalate system or documentation issues to senior staff for resolution.

Payroll and Data Validation

• Ensure weekly time entry is submitted and collected for the contingent workforce.
• Validate basic timekeeping data and flag discrepancies for review.
• Respond to routine payroll-related inquiries and escalate complex issues to senior staff.
• Assist with compiling data for reports and trackers as directed.

Employee Relations and Compliance Support

• Serve as a first point of contact for questions related to onboarding, policies, and procedures.
• Document and escalate concerns and complaints to senior staff.
• Assist in tracking documentation for Workplace Investigations, FMLA, ADA, Workers ' Compensation, and Unemployment Insurance.
• Maintain confidentiality and professionalism when handling sensitive employee information.
• Support compliance efforts by ensuring required documentation is complete and properly filed

Talent Services Coordinator Requirements:

• 1+ years of experience in HR, staffing, recruiting, administrative support, employee relations or onboarding, preferably in a high-volume or contingent workforce environment
• Foundational understanding of employment laws, onboarding processes, and HR documentation standards.
• Familiarity with HRIS, ATS, or timekeeping systems; experience with ADP or similar platforms is a plus.
• Strong attention to detail and ability to manage multiple tasks with accuracy and timeliness.
• Effective written and verbal communication skills, with a customer service mindset.
• Ability to follow established workflows and escalate issues appropriately.
• Demonstrated professionalism, discretion, and commitment to maintaining confidentiality.

• Medical coverage, including employer match program for Health Savings Accounts (HSAs)
• Generous 401k retirement plan with employer match
• Dependent Care Flexible Spending Account (DCFSA)
• Employee Assistance Program (EAP) with unlimited usage and visits and wellness program
• Dental and Vision insurance
• Company-sponsored life insurance, with options for additional coverage
• Short- and Long-Term Disability (STD and LTD) benefits
• Pet insurance
• Maternity, Paternity, and Military benefits
• Baby on Board program
• Paid Time Off package
• Company Anniversary Bonus program
• Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more
• A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more

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