Assistant Concessions Director | Raymond James Stadium

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Assistant Director of Concessions supports the overall leadership, execution, and financial performance of all concessions operations within the venue. This role is responsible for managing day-to-day operations, driving revenue, controlling costs, and ensuring all stands deliver a consistent, high-quality guest experience. The Assistant Director works closely with Concessions Managers, Warehouse, Culinary, and Operations teams to ensure all locations are fully prepared and executed at a high level.

ESSENTIAL DUTES AND RESPONSIBILITIES

Operations & Execution

• Support the planning and execution of all event-day concessions operations across the venue
• Ensure all stands are set, stocked, and staffed appropriately prior to gates opening
• Monitor in-event performance, ensuring stands remain open and operational through peak periods and event end
• Provide strong event-day leadership presence, troubleshooting issues and supporting stand teams in real time

Leadership & Team Development

• Assist in managing Concessions Managers, Supervisors, Stand Leads, and hourly staff
• Lead pre-event meetings and communicate expectations, priorities, and service standards
• Coach and develop team members, building a strong bench of future leaders
• Reinforce accountability and ensure consistent execution across all levels

Financial Performance & Cost Control

• Support revenue growth initiatives, including stand optimization, product mix, and upselling strategies
• Monitor labor deployment to ensure alignment with budgets and operational needs
• Partner with Warehouse and Purchasing teams to manage inventory, reduce waste, and control COGS
• Assist in reviewing post-event financials, including sales, labor, and variance reporting

Inventory & Operational Readiness

• Collaborate with Warehouse and Culinary teams to ensure accurate ordering, stocking, and product availability
• Ensure all stands meet par levels prior to events to minimize in-event call-downs
• Support implementation and adherence to inventory systems and processes
• Assist in resolving product shortages or operational gaps quickly and effectively

Guest Experience & Service Standards

• Ensure all concessions locations deliver fast, friendly, and efficient service
• Support initiatives to reduce wait times and improve transaction speed
• Address guest concerns and service issues promptly to maintain a positive experience
• Drive consistency in presentation, cleanliness, and overall stand readiness

Cross-Functional Collaboration

• Partner with IT on POS functionality, troubleshooting, and staff training
• Work with Maintenance and Facilities teams to ensure all stands are operational and compliant
• Collaborate with Culinary on menu execution, product quality, and new offerings
• Support NPO (Non-Profit Organization) groups to ensure understanding of processes and expectations

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Raymond James Stadium Tampa, FL

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.