Group Sales and Logistics Coordinator

OVERVIEW

The Call Center Group Sales & Logistics Coordinator for The Children’s Museum of Indianapolis delivers exceptional customer service through the Call Center while driving bulk admission sales and non-school group visitation and revenue. The coordinator manages group sales outreach, bookings, and logistics for corporate, travel, and faith-based groups, among others, while providing high-quality support through inbound phone and email. The incumbent ensures a seamless group experience from inquiry through visit completion, fostering strong internal and external relationships to maximize satisfaction and encourage repeat visitation.