IT Infrastructure Manager

OVERVIEW: The IT Infrastructure and Helpdesk Manager for The Children’s Museum of Indianapolis, Inc. is responsible for the oversight of networking, servers, telecommunication services, cloud infrastructure and services, software configuration and licensing and the internal helpdesk. The manager works in concert with colleagues in the IT division and across the Museum to oversee technology projects, handle complex IT tasks independently, and ensure technology services to staff and volunteers. In addition, the manager oversees the hardware and software support of Windows/Mac PCs, associated peripherals, gallery and office software.