Quotations Manager - Switchgear

Job Summary

The Quotations Manager supports the operation functions of the assigned Quotations teams. Identifies and notifies quotations staff of upcoming projects or jobs. Oversees the schedule of jobs being bid, accuracy of database on current projects, and assures required specifications are met for all jobs in progress. Oversees or participates in obtaining orders and providing sales support for the outside sales force. Negotiates with vendors for best pricing and best delivery of products to customers and/or jobsites. Manages the relationship with key vendors that work with the quotation department. Provides guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services, as needed. Ensures the Quotations team is performing the appropriate SAP functions, so the department runs as efficiently and accurately as possible.

Responsibilities

Essential Functions

• Helps execute the company and group sales and marketing plans.
• Manages the project quotation and project management staff with emphasis on building a strong team.
• Travels to branches on a regular basis to establish a working relationship with Branch Managers, Account Managers, remote quotations staff, and customers.
• Works closely with Border States’ sales and marketing staff to promote sales and to meet and exceed sales and gross profit objectives.
• Identifies and notifies quotations staff of upcoming projects or jobs.
• Oversees the schedule of jobs being bid, accuracy of database on current projects, and assures required specifications are met for all jobs in progress.
• Oversees and may participate in the completion of the quotation process for each assigned project, market, or location.
• Oversees or participates in obtaining orders and providing sales support for the outside sales force.
• Provides customers with timely follow-up on technical inquiries and requests.
• Manages and works with the quotations team to close-out completed job files.
• Negotiates with vendors for best pricing and best delivery of products to customers and/or jobsites.
• Manages the relationship with key vendors that work with the Quotation department.
• Consistently provides responsive, quality service to our customers.
• Responsible for assuring staff is actively participating in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services, as needed.
• Supervises and oversees the efforts of the Quotations staff to work with the Customer Financial Services to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery, or other customer service/credit areas.
• Manages the budget for the department.
• Responsible for assuring the Quotations team is performing the appropriate SAP functions so the department runs as efficiently and accurately as possible.

Non-Essential Functions

• • Provides input and market intelligence to quotations, as required.
  • May place orders and hold orders on secured projects, prepare submittal drawings, and release hold orders after submittal approval.
  • May develop quotations and request bid/performance bonds for customers within company profit objectives and guidelines.
  • Attends sales meetings and training programs, as needed.

Qualifications

• Business or trade degree or the equivalent in work experience.
• Prior supervisory experience with a minimum of 4 years of prior customer service, quotation, or sales experience with strong knowledge of lighting, electrical products and systems preferred.
• Prior electrical distribution experience preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software preferred.
• Proficient in third-party platforms such as quoting, design, and analytics tools and is recognized as an expert in select systems.

Skills and Abilities

• Strong technical ability to understand electrical systems and product applications.
• Technical ability to read blueprints.
• Excellent interpersonal, written, and verbal communication and reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Occasionally
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.