Job Description
ABOUT US
Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics. With sites across Bunbury, Mandurah, Busselton, Margaret River and Perth, we offer a full range of services including CT, MRI, X-Ray, Ultrasound, BMD, interventional radiology and Nuclear Medicine.
Enjoy a rewarding career in a supportive, professional environment while embracing WA’s incredible lifestyle — from pristine beaches to world-class vineyards and relaxed regional living.
Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 90+ sites across Australia and New Zealand, we are an ASX 300 listed organisation offering stability, growth and a strong focus on quality, innovation and patient care.
ABOUT THE ROLE
We are seeking a Medical Receptionist to join our supportive team at SWHC. You will be the welcoming face and voice of Apex Radiology — supporting patients, referrers, and our clinical teams with high-quality service and efficiency.
Key Responsibilities
- Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
- Answer telephone enquiries and respond efficiently and sensitively to patient needs
- Schedule patient appointments and determine examination requirements
- Communicate preparation instructions, procedure costs, and billing information clearly to patients
- Register patients, manage paperwork, and handle billing and EFTPOS transactions
- Ensure timely and accurate dispatch of reports
- Perform Medicare and Veterans Affairs claims batching
- Support other administrative tasks as directed by management
ABOUT YOU
- Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)
- Strong knowledge of medical terminology would be preferable but not required
- High level of professionalism, empathy, and interpersonal communication skills
- Excellent time management, multitasking, and problem-solving abilities
- Accuracy in data entry and confident use of Microsoft Office and practice software
- Cash handling and EFTPOS experience
- Ability to work independently and collaboratively within a team
- Willingness to work across multiple sites if required
FOR YOU
Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
Paid Parental Leave: Additional leave to support new parents.
Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
Referral Bonuses: Financial incentives for referring great talent to our team.
Career Advancement: Opportunities for career growth and succession planning within an innovative company.
Work-Life Balance: Flexible work options for full-time or part-time roles.
Community and Social Events: Engage in a supportive workplace with free parking and great social events.
Apply Now
If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.
👉 Click Apply to submit your CV and cover letter.
📧 Questions? Contact Abbe on 0499 975 518
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.