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Job Description
Responsibilities
- Serve as the area (state) owner for all Telco Prepaid and Postpaid businesses under the Open Channel and Modern Trade categories.
- Monitor and report on competitor activities, programs, and presence within assigned clusters. Evaluate their effectiveness, threats, and opportunities, and recommend Quick Win strategies to ensure CelcomDigi remains competitive.
- Ensure healthy cluster performance in alignment with the Sales & Distribution team’s pyramid health guidelines.
- Drive achievement of sales targets, including reload volumes and quality activations, contributing to overall revenue growth.
- Maintain strong brand visibility and presence of CelcomDigi within the assigned clusters.
- Conduct regular sales visits following the 4-Step Sales Call approach to engage dealers and frontliners effectively.
- Expand the dealer base by identifying, recruiting, and nurturing potential dealer touchpoints.
- Actively participate in on-ground initiatives, including events, roadshows, and roving campaigns, to support sales and brand engagement.
- Provide first-level support by troubleshooting dealer and frontliner inquiries related to systems, products, and services.