Job Description
If you have the ability to work and get along well with people, to accept change quickly and able to work under stressful situations with a strong desire to promote growth of the service department business through superior performance and complete customer satisfaction this job may be for you. You will review workload and identify and address potential problems, work with customers on quotes to resolve billing conflicts, be responsible for customer and employee satisfaction and profitability. It will be your responsibility to ensure repairs and preps are complete, on time and on budget. You will manage technicians to ensure safe and efficient repairs/prep processes and coordinate training efforts to ensure the development.