Medical Assistant

Job Title: Medical Assistant 
Location: Springfield, Missouri 
Department: Psychiatry Clinics
Employment Type: Full-time 

Job Summary: 
Join our dedicated team as a Medical Assistant and play a vital role in assisting clients with outpatient psychiatry services. In this position, you will foster positive relationships with clients and clinic staff while delivering essential clinic and lab services. With responsibilities ranging from patient care to emotional support, your contributions will directly impact the health outcomes of those we serve. If you are passionate about helping others and thrive in a fast-paced environment, this is the perfect opportunity for you to make a meaningful difference. 

In this role, you will assist physicians and nursing staff, handle phlebotomy tasks, provide insurance assistance, and ensure that clients receive the best possible care throughout their treatment journey. 

This position offers… 
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
• Mileage Reimbursement – Company paid for work functions requiring travel 
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
• Assist physicians and nursing staff with patient care to ensure a seamless experience. 
• Prepare patients for examinations, including taking medical histories and vital signs. 
• Administer injections, perform laboratory tests, and provide phlebotomy services. 
• Maintain and prepare exam and treatment rooms with necessary supplies and instruments. 
• Schedule appointments, manage prior authorizations, and oversee chart management. 
• Provide essential information to patients to maximize their clinic visits. 
• Coordinate with Residential RN for hospital visits, discharge planning, and medical needs. 
• Conduct health and medical reviews and maintain a schedule of client doctor appointments. 
• Ensure compliance with documentation policies and perform light housekeeping as needed. 

Education, Experience, and/or Credential Qualifications: 
• High school diploma or equivalent required 
• Graduate from an accredited Medical Assistant Program or Licensed Practical Nurse in the applicable state 
• CPR certification preferred 
• Phlebotomy training and prior lab experience preferred 
• One year of experience in a physician office setting preferred 

Additional Qualifications: 
• Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint checks. 
• Current driver’s license, acceptable driving record, and current auto insurance. 

Physical Requirements: 
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. 
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 

Keywords: Medical Assistant, Springfield, Missouri, Recovery Services, outpatient psychiatry, phlebotomy, patient care, healthcare support, mental health.