
Spa Manager
Job Description
- KinderCare Childcare Discounts
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Free uniforms
Hand & Stone Massage and Facial Spa | Montgomeryville, PA
Bonus potential based on membership growth, average ticket performance, gift card sales, and spa revenue goals.
- Lead daily spa operations and support overall business growth
- Drive membership sales, retail performance, and guest retention
- Coach, motivate, and develop a diverse team
- Analyze performance metrics and implement strategies to improve results
- Create and execute local marketing and community outreach initiatives
- Optimize schedules, staffing, and operational efficiency
- Resolve guest concerns and ensure a high level of customer satisfaction
- Maintain spa cleanliness, inventory, and brand standards
- Hire, train, mentor, and support team members
- Ensure compliance with company policies and applicable regulations
- Experience in sales, customer service, hospitality, retail, or membership-based businesses
- Strong leadership and communication skills
- Goal-oriented mindset with a passion for team development
- Organized, dependable, and able to multitask effectively
- Comfortable analyzing reports and using performance metrics to drive decisions
- Positive attitude with the ability to build strong relationships with staff and guests
- Spa, wellness, or fitness industry experience is a plus, but not required
- Competitive base salary + bonus opportunities
- Growth and advancement opportunities
- Ability to make a direct impact on spa success
- Supportive and team-oriented environment
- Employee discounts on services and products
- Opportunity to bring creative ideas and leadership to a growing spa
20 Airport Square North Wales, PA 19454