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Job Description
Develop, implement, and maintain Shopfloor Control software system throughout the organization. Provide technical support and assistance to staff across departments using the Shopfloor Control system. Work in partnership with the production and IT teams to identify system requirements and improvements. Implement software upgrades and patches as necessary to maintain system operationality and security. Design and develop data collection interfaces and tools to integrate with Shopfloor Control software systems. Conduct regular system health checks, troubleshooting issues, and ensuring the accuracy and consistency of data. Coordinate and conduct user trainings, providing detailed instructions and support materials to maximize technical understanding and user adoption. Investigate and address system errors or glitches, applying a structured methodology to problem-solving. Gather user feedback to understand needs and challenges, using this information to suggest software enhancements or improvements. Ensure adherence to data management and documentation practices, complying with all relevant regulations and legislation. Maintain records of software implementation processes, failures, changes, and user feedback. Assess third-party tools and solutions for compatibility and integration possibilities. Keep abreast of latest shopfloor software and technologies, best practices, and next-generation concepts.