Payroll Administrator

Key Responsibilities

• Process and review biweekly U.S. and Canada payroll in partnership with payroll managed service providers to ensure accuracy and compliance
• Maintain a strong working knowledge of payroll fundamentals, including earnings, deductions, taxes, and time reporting
• Monitor and manage the payroll electronic mailbox, ensuring timely and professional responses to employee and stakeholders on their payroll inquiries
• Research and resolve employee questions related to pay, deductions, taxes, and time reporting
• Review, audit, and correct timecard errors prior to payroll submission
• Reconcile payroll data related to new hires, terminations, and changes in employment status
• Track and reconcile employee leaves of absence, ensuring proper pay treatment and coordination with HR
• Perform payroll reconciliations and validations to identify discrepancies and escalate issues as needed
• Maintain accurate payroll records and documentation in accordance with company policies and compliance requirements
• Collaborate with HR, Benefits, Compensation, Finance, and payroll vendors to support smooth payroll operations
• Assist with audits, reporting, and special payroll projects as assigned

Required Qualifications

• Basic to intermediate knowledge of payroll fundamentals
• Experience processing or supporting biweekly payroll, preferably for U.S. and/or Canada for exempt, non-exempt and union non-exempt employees.
• Previous experience working with payroll managed services or third-party payroll providers

• Strong attention to detail and ability to manage multiple deadlines

• Utilizing AI technologies to gain efficiency
• Excellent written and verbal communication skills, especially when responding to employee inquiries
• Proficiency with timekeeping systems and payroll software
• Comfortable working in a confidential environment with sensitive employee data

Preferred Qualifications

• 2–3 years of payroll or payroll administrative experience
• Exposure to both U.S. and Canadian payroll processing
• Experience supporting HR or Finance teams
• Familiarity with leave administration and employment lifecycle processes