Administrative Specialist 2/Administrative Specialist 2 Bilingual (Ombudsman's Office)
Job Description
If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.
When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.
SALARY: The salary range for this position is $52,593.71 to $86,166.03 for Schedule A, and $52,593.71 to $81,857.73 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.
The Judiciary offers a strong opportunity for growth.
The New Jersey Judiciary, Burlington Vicinage, is seeking an organized self starter who possesses excellent administrative, written, and verbal communication skills, is attentive to detail; customer service oriented and motivated to perform. Under the general supervision of the Court Executive 1b (Ombudsman), the successful candidate will be responsible for providing support to court users by monitoring the daily operations of the Burlington Vicinage Court Information and Resource Center (CIRC).
REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.
- Provide assistance to court users.
- Offer referral information and/or answer questions about court forms, processes, procedures, and case status.
- Coordinate and participate in community outreach events, including creating materials, sending correspondence, conducting mass mailings, promoting events, and coordinating materials.
- Assist with the coordination and execution of courthouse tours and offsite visits.
- Conduct forms completion assistance sessions.
- Monitor established Center policies and procedures to ensure compliance.
- Prepare technical, statistical, and evaluation reports regarding contacts, outreach, court user satisfaction surveys, and ad hoc reports.
- Maintain, order, and update informational materials within the CIRC and throughout the courthouse.
- Perform other related duties as assigned by the Ombudsman.
Regular and predictable physical presence at the worksite is an essential function of this position.
Graduation from an accredited college or university with a bachelor's degree.Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.
Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/)
Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.
Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.
HOW TO APPLY:
The New Jersey Judiciary consists of: the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System. The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey.
Employer Committed to Ensuring an Open Door to Justice
NeoGov applicant support at 1-877-204-4442 (toll free call)
Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT)