Back to jobsEnsures the prompt and accurate processing and reporting of any documentation within the area of specialization.
Provide alternative options for customer units/repair to attain a short turnaround time.
Monitor RMAs throughout the repair cycle to ensure quick turnaround time.
Gathers information and researches problem areas.
Main contact for logistics for correcting service parts issues.
May assist with the facilitation of the return of equipment at field locations and overseas.