Assistant Branch Manager
Job Description
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Job Purpose
The Assistant Branch Supervisor is responsible for the branch production and leadership in all areas of operations, member service, business development and lending, to ensure our members receive a high level of service while ensuring that all business, regulatory, and production requirements are met. The Assistant Branch Supervisor is responsible for running a single-person branch office, providing support to Branch Supervisors as needed, and developing and executing their offices’ strategic plan and business objectives.
Key Accountabilities
- Member Service - Ensure all branch staff can assist members in a professional,
courteous, efficient manner while accurately executing transactions, account file
maintenance, opening or closing accounts, inputting or processing a loan application,
and completing IRA documents etc - Sales - Build and maintain an environment where staff are evaluating members’ needs
and cross selling products and services to meet those needs, in turn reaching the
branch sales goals as well as their individual sales goals - Support Branch Staff - Assist Branch staff with questions that arise from daily
interaction with members. Train and Develop staff so that they can be successful in
their goals - Technical and Analytical Skills - Capable of working in and troubleshooting multiple
systems, build working knowledge on regulations and policies in order to reinforce
knowledge with staff, and able to multitask - Communicate effectively with the Branch Manager on all aspects relating to the
branch, whether member or staff related while representing HFCU in a professional
manner to all internal and external customers, business partners, community and
Honda Companies with a high degree of business ethics - Support Branch Manager with strategy to ensure all branch and individual goals and
metrics are met - Support Branch Manager to ensure all HFCU internal controls, policies and procedures
are followed and maintained
Qualifications, Experience, and Skills
- High School Diploma or GED
- Bachelor’s degree in business, Finance, or other related field is preferred
- Credit Union or professional designations are preferred
- Minimum of three years of experience in a financial institution
- Minimum of one year in a supervisory position
- Commitment to quality and strong member-centric perspective
- Self-motivation including willingness to assist others and sound decision making
skills - Professionalism within oral and written communication skills
- Consumer lending experience
- Strong organizational skills while handling multiple
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Paid Overtime
- Regional Bonus (when applicable)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match + additional contribution
- Relocation assistance (if eligible)
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development programs
Additional Offerings:
- Tuition Assistance & Student Loan Repayment
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.