Back to jobsTo drive targeted revenue growth through the assigned portfolio of global and strategic accounts, new target logos and core products, services and solutions in your sector, working with local and regional sales team members.
To own the account plans for your assigned accounts and target logos, working with colleagues, SME’s and any other internal stakeholder for the delivery of agreed action plans. Your role also networks across our delivery organisation(s).
You will work closely with local teams to drive continual development of each client’s business focus and strategy, and to grow our network of influencers in each client organisation as well as an expanding pipeline of opportunities across LRQA.
You will work with local and regional sales team members and sector business development network to build knowledge, depth and to prioritise workload and ensure maximum revenue growth.
To ensure the sales pipeline is sufficient to meet the relevant targets, suggesting actions as needed and following through with escalation plans when required. This will include ensuring the accuracy of values, sales stages, dates of actions and likely closure timelines. You will have full confidence that the pipeline is an accurate reflection of the strategic account sales forecast at any given time.
To ensure that contracted SLAs are met for all your account portfolio, working closely with Program Support and operational delivery teams.
Oversee retention of your accounts, minimising the risk of loss to the LRQA business, through timely intervention in any process, preventing the re-tendering of business where possible and re-securing the contract where needed.
Play an active role in new business opportunities for your target logos, either in a lead or supporting sales position, depending on the winning strategy and relevant skills needed to maximise the opportunity of winning.
Maintain a strong strategic knowledge of the market(s) you operate in, ensuring you can maintain a strong level of communication with client personnel, using this to open doors for new products and services, and to contribute to strategic discussions around LRQA business plans and growth objectives.
Be responsible to produce sales and pipeline reports, performance summaries and updates on specific project actions related to you assigned Accounts, ensuring they are accurate and delivered in a timely manner.
Be an ambassador for One LRQA, working with colleagues from other functions and disciplines, to remove barriers to success. Be an active participant at industry events and conferences where you will represent LRQA thought leadership.
Be accountable for the overall account satisfaction of all your accounts, driving NPS scores and proactively engaging with clients to identify new opportunities for growth and new product ideas for further development across the business.
Maintain financial discipline to control and support rapid growth through the setting of financial targets, budget development and monitoring for all your assigned accounts.
Monitor the marketplace and analyse opportunities, providing competitive analysis and stay well-connected with clients to ensure broad market needs are being incorporated into a product development and enhancement cycle. Develop business plans on commercial opportunities and support on strategic growth initiatives in target markets.
