Farmers Insurance Customer Service/Sales Rep

M Lucero Insurance Agency LLC was founded with a clear vision to create a high-performing agency that delivers real value to clients while offering high-income and growth opportunities for our employees. We specialize in auto, home, life, and commercial insurance, focusing on relationship-driven service and doing what’s right for the client. Our culture is structured, performance-driven, and team-oriented. Team members are supported through hands-on coaching, ongoing training, and a collaborative environment that empowers everyone to contribute and grow. Employees here value the strong earning potential, a structured environment with thoughtful coaching and support, and a team culture that emphasizes collaboration while having some fun along the way.

We’re seeking a Farmers Insurance Customer Service / Sales Representative who can balance service excellence with sales opportunities in a structured, performance-driven environment. You will manage client service requests, handle policy updates, and identify opportunities to quote and sell additional coverage. This is a Monday-through-Friday role with hands-on training and clear performance expectations.

• Base salary of $32,000
• Paid time off (PTO) & paid holidays
• Flexible schedule
• Bonus opportunities and performance bonuses
• Licensing assistance
• Career growth and advancement opportunities

If you are reliable, coachable, and ready to perform in a role that blends customer service with sales opportunity, apply today!

Salary Range: $32,000.00 - $52,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Bonus Opportunities

Licensing Assistance

Holidays Off

Paid Holidays

Professional Development

Advancement Opportunities

Mentorship

Ongoing Training Seminars

Performance Bonuses

Professional Work Environment

Team Building Activities

• Property & Casualty and Life & Health licenses a bonus, but we will help you get them if you don't have i
• Strong communication skills with ability to explain coverage clearly
• Customer service mindset with a solution-focused approach
• Ability to identify and act on sales opportunities
• Coachable with a willingness to improve quickly
• Consistent, reliable, and able to meet daily expectations

• Handle incoming calls, inquiries, and service requests professionally
• Provide accurate information on policies, coverages, and billing
• Quote, sell, and bind policies when opportunities arise
• Maintain accurate documentation of all client interactions and updates
• Follow up to ensure retention, satisfaction, and additional coverage opportunities
• Identify and act on sales opportunities during service interactions