Back to jobsBachelor’s or Master’s degree in Computer Science Engineering, Business, Digital Transformation, or a related field
Proven experience in digital customer experience management, IT services, or a similar role will be a plus
Strong understanding of digital technologies, customer journey mapping, and IT service management (ITSM)
Experience with Salseforce CRM, automation tools, and analytics platforms will be a plus.
Excellent problem-solving, analytical, and project management skills
Excellent communication and stakeholder management skills, with the ability to bridge technical and business perspectives.
Knowledge of Unix-based computer operating systems, networking tools (i.e. Telnet, SSH, FTP/SCP) and standard business software (spreadsheets, word processing, presentations)
Experience in scripting and programming languages (e.g. Python, Perl, Bash, Java).
Experience with API testing (REST, SOAP) will be a plus
Experience with DB (MySQL), the knowledge of Clickhouse will be a plus
Knowledge of automation (Jenkins) and version control systems (Git) will be a plus
Knowledge of Microsoft Windows and VMWare
Fluent in English language, detail-oriented with interpersonal and organizational skills. Knowledge of French language is a preferable asset