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Job Description
Achieve sales target for all products (Voice/ Data -Postpaid/ Prepaid, Digital, Upgrades, Cross Sell etc.)
Ensure and monitor quality of acquisition
Ensure availability of stock adhering to norms
Deliver overall revenue targets through channels
Achieve total target for up-selling and cross-selling
Facilitate roll-out of VMS/ MI (incl. selection of partners, location etc.) and meet expansion targets
Coach channel partners to improve efficiency, drive profitability and adherence to processes
Manage churn and customer satisfaction for walk-in customers at touch point