Job Description
What will make you successful in this role?
Qualifications & Experience
Minimum Requirements
• Bachelor’s Degree in HR Management / Industrial Psychology / Organisational Development or related field.
• 5–8 years HC generalist or HC business partnering experience, preferably in the financial services or insurance sector.
• Strong understanding of South African labour legislation (LRA, BCEA, EE Act, Skills Development Act).
• Experience in organisational change, talent management, and performance management processes.
Ability to travel as required
Preferred
• Honours degree or Postgraduate qualification in Industrial Psychology or HR.
• Experience supporting complex, large-scale business units.
• Coaching certification or exposure to leadership facilitation.
Knowledge, Skills & Competencies
Technical Skills
• Human Capital strategy and planning
• Workforce planning & organisational design
• Talent and succession management
• Performance and reward processes
• HRIS knowledge (e.g. SAP)
• Strong ER and labour legislation knowledge
Behavioural Competencies
• Business acumen and commercial mindset
• Strategic and analytical thinking
• Strong stakeholder management and influence
• Coaching and facilitation skills
• Problem-solving and decision-making
• High emotional intelligence
• Resilience and adaptability
• Strong communication and relationship-building
. Leadership Competencies
• Strategic partnering
• Leading through influence
• Driving change and innovation
• Building high-performing teams
• Living Santam’s values (Care, Collaboration, Innovation, Integrity)
Key Performance Measures
• Quality of HC advice and strategic input
• Progress against people plans and talent metrics
• ER case resolution and compliance
• Engagement and culture improvement results
• Leadership satisfaction and feedback
• Delivery of HC initiatives on time and within scope