Senior Marketing Specialist - Kota Kinabalu
Job Description
Job Summary
Job Accountabilities - Key Accountabilities
-Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
-Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
-Lead short term (3 to 9 months), defined scope projects.
-Develop and maintain profitable relationships with new and existing customers.
-Assist customers with loss prevention meetings, claims issues, and product training.
-Provide training to customer and Strategic Business Unit; personnel on products and services.
-Provide technical advice that enables a customer to solve a problem or improve business.
-Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
-Anticipate customer needs, monitor trends in order to recommend changes.
-Resolve technical issues within function or unit.