Senior Director of Operations

POSITION OVERVIEW

The Senior Director of Operations is responsible for a variety of programmatic operations including, but not limited to, child care partner services, written communication, procedures and guidelines within the program, and oversight of Office of Head Start program content area of Education. This role partners with the Chief Program Officer to ensure consistent, compliant, and high-quality operations.

This position provides leadership through direct supervision of the Education team and supports consistent practice, staffing stability, health and safety, accreditation, and fiscal accountability across assigned operational areas.

This role supports the implementation of Head Start and Early Head Start requirements at the program level and ensures clear communication and reporting as part of the agency’s internal leadership.

In alignment with Sunbeam’s mission, all employees and volunteers are expected to demonstrate cultural humility, uphold Sunbeam Family Services’ core values, and perform at Sunbeam’s standards of excellence while serving children and families from diverse cultural, linguistic, and socioeconomic backgrounds.

ESSENTIAL FUNCTIONS

• Provide operational oversight of the Education team to ensure consistent implementation of Head Start, Early Head Start, state child care licensing, accreditation requirements, and other grant and regulatory requirements.
• Provide direct supervision, coaching, and performance management of the Education Director, and Education team.
• Ensure the health, safety, and well-being of children, families, and staff across the program, including emergency preparedness and incident response.
• Provide oversight and guidance of the NAEYC accreditation standards, where applicable, and support continuous quality improvement efforts.
• Oversee assigned budgets, expenditures, and financial reports to ensure fiscal accountability and alignment with approved plans.
• Provide data-driven reports and strategies for efficient and effective service delivery.
• Provide leadership and monitoring of the programs Integrated Service Plans (ISP)
• Collaborate with internal teams and external partners including DHS, OHS, OECP, NAEYC, and the Educare Network to support compliance readiness and strong operations.
• Actively participate as a member of the Internal Operations Team and Leadership Team.
• Represent Sunbeam in community partnerships, collaborations, and special initiatives as assigned.
• Perform other appropriate and related responsibilities as assigned by supervisor or a member of the Executive Team.

JOB QUALIFICATIONS

The requirements listed in this job description are the minimum levels of knowledge, skills, or abilities.

WORKING CONDITIONS

The working conditions described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is required to frequently communicate with staff and others and must be able to exchange accurate information when doing so. The employee must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office equipment, attend meetings, etc. Occasionally must be able to move needed materials weighing up to 40 pounds.

Work Environment

The employee will work in an office environment and a school setting. May work in close quarters with other staff. 

Other

This job description describes the general nature and level of work performed by employees assigned to this position. It does not imply that these are the only duties and responsibilities assigned to the job. Employee may be required to perform other duties as requested... 

Sunbeam Family Services is an equal opportunity employer. We are committed to fairness and equity in employment practices for all persons without regard to any characteristic protected by federal, state, or local laws.