GSOC Analyst

Who We Are Looking For   We are seeking an experienced and reliable SOC Analyst with a focus on CCTV and alarm monitoring. The ideal candidate will have sharp situational awareness, excellent communication skills, and a collaborative mindset. Primary responsibilities include the real-time monitoring of video surveillance systems, intrusion alarms, and access control events, as well as coordinating with on-site security teams to ensure timely and effective incident response.  In addition to monitoring physical security systems, the SOC Analyst will also assist in tracking global events from verified sources to identify any potential impacts to personnel or assets. Candidates must be capable of quickly analyzing incoming information, escalating incidents as appropriate, and drafting clear, concise communications for a broad internal audience. This role is critical to maintaining a secure and informed environment across all operational sites.  What You Will Work On   Monitor, assess and acknowledge all daily alerts, reported incidents from client personnel, and site intrusion detection alarms   Monitor and administer access control, video management, and intrusion detection systems, including dispatch of security officers when needed while meeting the performance criteria   Monitor events through open-source collection and coordination with local assets    Respond to inbound calls from employees and security personnel providing customer service focused responses    Write security incident investigation reports to provide situational awareness and communicate risks to management    Monitor designated online tools to conduct situational awareness on social media platforms   Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood   Perform proactive threat intelligence gathering and response, including but not limited to: event monitoring, persons of interest, execution protection intelligence   Contribute to procedures and processes to standardize and enhance risk management   Work closely with various teams responsible for security, operations, and incident management  Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services   Process and maintain a wide variety of files, logs, reports, and forms   Responsible for performing, evidencing, and supporting all necessary tasks for audits   Processing badge requests – Printing, deactivating, adding and removing access levels  Be cross trained in all Analyst services   This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice    What You Will Bring   1–3+ years of experience in a Security Operations Analyst role preferred  Bachelor’s degree in a related field is strongly preferred. Either bachelor's degree or equivalent military experience   Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management  Must be well-versed in current technologies and open-source search methodologies   Must be a competent user of Microsoft Suite and Google Suite   Must be willing to sign an NDA and maintain strict confidentiality   Must be able to communicate effectively, both verbally and in writing  Ability to maintain a professional demeanor during stressful situations   Must be able to quickly adapt and excel in dynamic situations   Demonstrated organizational and time management skills   Successful client management experience   A demonstrated history of effective conflict resolution skills   Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations   Ability to attend training events and mandatory meetings that fall outside normal work hours   Ability to work 8 to 12-hour shifts both days and nights   Work Environment   With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:   Undergoing and meet company standards for background and reference checks, and drug tests if required   Exposure to sensitive and confidential information   Regular computer usage   Ability to handle multiple tasks concurrently   Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment   Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling   Must be flexible with the ability to work evenings, odd hours, and weekends with little notice   Frequent sitting and/or standing