About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
We are looking for a Telesales Manager to lead the evolution of our sales channel into a scalable, AI-driven model. In this role, I will define the channel strategy, optimize the customer journey, and drive growth through tools such as voice bots, automation, and API integrations. I will own both the telesales channel and the AI solutions that power it, leading their implementation and continuous improvement in close collaboration with Product, Marketing, Brand, and Operations teams across a global scope (Mexico and Brazil). This is an individual contributor role with high exposure to multiple stakeholders, ideal for someone with a strong analytics background (SQL is a must, along with dashboarding and performance monitoring), experience in commercial and martech environments, and a clear focus on results, conversion, and customer experience. Advanced English is required.
We are looking for a Telesales Manager to lead the evolution of our sales channel into a scalable, AI-driven model. In this role, I will define the channel strategy, optimize the customer journey, and drive growth through tools such as voice bots, automation, and API integrations. I will own both the telesales channel and the AI solutions that power it, leading their implementation and continuous improvement in close collaboration with Product, Marketing, Brand, and Operations teams across a global scope (Mexico and Brazil). This is an individual contributor role with high exposure to multiple stakeholders, ideal for someone with a strong analytics background (SQL is a must, along with dashboarding and performance monitoring), experience in commercial and martech environments, and a clear focus on results, conversion, and customer experience. Advanced English is required.
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
