Job Description
Role Summary
Reporting to the Vice President of Total Rewards, the Benefits Specialist supports the administration, coordination, and delivery of all retirement, health, welfare, life, and disability programs for Beacon Mobility and its operating companies. This role works closely with benefit vendors, HR, Payroll, IT, and internal partners to ensure benefit programs are administered accurately, compliantly, and with a high level of customer service.
This is a hands-on, operational role focused on employee support, vendor coordination, and day-to-day benefits administration.
Key Responsibilities
• Administer day-to-day benefits programs including medical, dental, vision, life, disability, and retirement plans
• Serve as a primary point of contact for employees, HR partners, and managers on benefits questions, enrollments, and life-event changes
• Support and coordinate the annual open enrollment process, including setup, communications, and employee support
• Partner with benefit vendors to manage enrollments, resolve issues, and ensure accurate data transmission
• Assist with Leave of Absence programs including FMLA, PFL, and DBL, ensuring compliance with state and federal regulations
• Process carrier invoices and assist with reconciliation of benefits data across vendors, payroll, and HR systems
• Perform benefits audits, including support for 401(k) plan administration
• Maintain accurate benefits records and ensure data integrity across systems
• Assist with benefits-related projects, implementations, and process improvements as needed
• Stay current on benefits legislation and compliance requirements, including ERISA, HIPAA, and PPACA
• Deliver excellent customer service while handling sensitive and confidential information
• Perform other duties and special projects as assigned
Qualifications
• Self-motivated, detail-oriented professional with a strong customer service mindset
• Bachelor’s degree preferred
• 3–5 years of hands-on benefits administration experience
• Strong organizational and prioritization skills with the ability to manage multiple tasks
• Excellent verbal and written communication skills
• Working knowledge of federal and state benefits regulations (ERISA, HIPAA, PPACA, etc.)
• High level of professionalism and discretion when handling confidential information
• Ability to take ownership of tasks and drive them to completion
• Comfortable working in a fast-paced, evolving environment
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Experience with Workday is a plus
Salary
• Yearly salary of $70,000 - $75,000, depending on experience
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.