V105 - Legal Client Experience Coordinator

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Job Description:

We are seeking a highly organized and proactive professional to join our team as a Legal Assistant. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting clients, and can balance administrative responsibilities with strong customer service.

Schedule: Monday to Friday 8:00AM - 05:00 PM MST

Monthly compensation: 1,150 to 1,220 USD

Responsibilities include, but are not limited to:

• Conduct consistent follow-ups with clients and leads

• Schedule consultations and maintain accurate calendar management

• Organize and maintain client database records

• Build and maintain Standard Operating Procedures (SOPs)

• Draft and send contracts using MyCase

• Perform outbound calls to support client engagement

• Oversee email inbox and ensure timely responses

Requirements:

• Strong organizational and multitasking skills
• Proactive and detail-oriented mindset
• Excellent written and verbal communication skills
• Empathetic and client-focused approach
• Tech-savvy with the ability to learn new systems quickly
• Experience in customer service or client-facing roles
• High level of commitment and reliability
• Bilingual English and Spanish (required)

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.