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Job Description
POSITION OBJECTIVE: This position collaborates with field and headquarters leadership to obtain approvals to correct errors with associates pay. Provides most amazing customer service to associates always. Utilizes senior expertise to answer associate inquiries or guide them to appropriate shared services partners to meet their needs. Supports “green” initiatives to drive current and former associates online to perform tasks and obtain pay statements and W2’s. Advocates for electronic pay methods to assure timely receipt of pay. FUNCTIONAL RESPONSIBILITIES: Assist business partners and associates with pay issues which include entry, auditing, validating information, and formatting as well as updating timecards for hours adjustments. Responsible for the entry of payroll items and/or adjustments, balancing hours between Time and Labor Management (TLM) and Payroll and will review payroll during processing. Assist with the processing of cycle payments for final payments to associates, when required.
Will audit tax, banking, garnishment, & general payroll/employee data and assist in the testing of new program and system updates.
Administers Workers Compensation Inquires.
Ensure strict confidentiality and secure handling of employee compensation data.
Other duties as assigned. COMPETENCIES: Culture: Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Decision Quality: Making good and timely decisions that keep the organization moving forward.
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations QUALIFICATIONS: High School Diploma/GED required, bachelor’s degree a plus
2 years of multi-jurisdictional payroll experience a plus
Excellent organizational and administrative skills
Team player, comfortable in a fast-paced multi-task environment
Ability to process high volumes of data accurately and meet processing deadlines
Excellent Microsoft Office skills
High level of customer service skills
Good communication skills
Experience with office practices and procedures, including modern computer applications and applicable cloud-based HCM packages
Experience with major human capital management systems a plus
Understanding of generally accepted accounting principles and practices
Experience with IRS tax rules and deadlines
