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Customer Experience Associate - Military Clothing
Posted 1 weeks ago
Full-timeentry
Job Description
As a Customer Experience Associate in Military Clothing Store, you are responsible for ensuring an exceptional guest experience in the Military Clothing department. You will assist customers in finding what they are looking for and ensure Military Clothing is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
So what can you expect as a Customer Experience Associate – Military Clothing at the Exchange?
Additional Qualifications/Requirements:
So what can you expect as a Customer Experience Associate – Military Clothing at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the hardlines area to let them know you’ll be right with them
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Able to lift 50 pounds
Additional Qualifications/Requirements:
- General interest in Military Uniform
- Able to learn and adapt to current technology needs
- Able to stand for 6 to 8 Hours
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members