Specialist, Compliance and Clinical Placement

Job Profile:

Student Support Specialist 1

Job Family:

Student Support Services

Time Type:

Full time

Max Pay – Depends on experience:

$55,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Connects students to a variety of academic, professional, and personal support services to enhance their academic skills and increase persistence and graduation rates.

Job Description:

Under supervision of the Manager of Compliance and Clinical Placement, the Specialist supports the centralized compliance and clinical placement initiatives in the Edson College of Nursing and Health Innovation.

Position Salary Range: $50,000 - $55,000 per year; DOE

Essential Duties:

Health and Safety Compliance

• Monitors student and faculty compliance for select Edson College programs (prelicensure, MS Nursing, and internships) across multiple platforms (Complio, MyClinicalExchange, NURSYS). Ensures full compliance throughout the student and faculty lifecycle, including onboarding and throughout the duration of enrollment for students and employment for faculty. Compliance varies by program (immunization tracker, background check, drug screen, etc.), but includes all compliance with health and safety requirements.

• Proactively communicates with students and faculty regarding compliance issues, such as non-compliant background checks, non-passing drug screens or missing documentation.

• Responds to all student and faculty communications regarding compliance.

• Ensures adherence to all clinical compliance deadlines and communicates those deadlines to students, faculty and other stakeholders.

• Escalates requests for extensions and exceptions to the compliance requirements to manager.

• Develops student and faculty-facing resources (e.g., documents, videos, presentations) to guide the compliance process.

• Supports faculty and staff regarding compliance questions and provides ongoing support and training to ensure compliance across all programs.

• Collaborates with program faculty and staff to align compliance requirements with clinical agency requirements, optimizing process and ensuring compliance across all programs.

• Monitors student compliance requirements from all clinical partners and regulatory bodies to identify changes and ensure integrity of the compliance process.

• Ensures compliance concerns do not interfere with program enrollment or faculty teaching assignments.

• Maintains compliance-related policies in official college documents (college policies, program handbooks, templates, etc.).

• Makes recommendations for changes to improve and streamline the compliance experience for students, faculty and staff; gather input from key stakeholders and implement agreed upon Improvements.

Clinical Placements

• Supports MS Nursing and prelicensure nursing students by coordinating and managing clinical placements, which includes:

• Maintaining strong relationships with clinical partners, attending meetings, and ensuring all placement requirements and timelines are met.

• Reviewing and updating detailed clinical schedules and databases to align with program needs, student accommodations, and assessment dates.

• Proactively communicating with students, internal teams and external partners regarding placements and scheduling conflicts.

• Representing the clinical placement team at events and ensures clear communication with students and faculty about placement logistics and changes.

Additional Responsibilities

• Supports Nursys, state authorization, internship, and professional licensure initiatives, as needed and directed by manager.

• Develops and provides training on clinical placement, compliance and compliance systems, as needed.

• Monitors student staff activities supporting compliance and clinical placement activities.

• Ensures goals and objectives of the team are met.

• Prepares data and reports, as needed, to support responsibilities.

• Supports other initiatives as needed of the student success team.

• Attends in-person orientation and welcome events to support the work of the student success team and the overall student success initiatives unit.

• Provides in-office coverage to support the coverage needs of the overall student success initiatives unit.

• Analyze and report results of tests conducted.

• Deliver presentations.

• Initiate confidential correspondence on behalf of the director.

• Maintain databases and develop reports.

• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

• Schedule appointments and maintain calendar for director.

• Work both independently and within a complex structured team.

Technology utilized in this position:

• PeopleSoft

• Salesforce

• SMS / texting

• Zoom

• Slack

• Complio, CastleBranch and other compliance applications

• MyClinicalExchange and other placement applications

• MS Office platforms

• Google Drive products

• Ability to mail merge

• Data/Analytics reporting

Desired Qualifications:

• Knowledge of principles, practices and procedures related to compliance, clinical placement, and student services.

• Demonstrated knowledge of basic project management and organizational practices.

• Skill in performing detailed and complex numerical computations and reports, including analysis and evaluation of budgets, planning and other management information systems.

• Skill in designing and delivering informational and presentation materials.

• Skill in developing and conducting group presentations targeted to diverse programming.

• Skill in establishing and maintaining effective working relationships.

• Skill in preparing detailed reports on a timely basis.

• Use computers effectively - including inputting, reviewing, retrieving information, extended periods of viewing screen, and using mouse and keyboard.

• Ability to use calculator, telephone, computer (monitor, keyboard, and mouse), printer, fax, and copier.

• Use of basic math and a calculator.

• Demonstrated knowledge of functionality of CRM programs and higher education student information systems.

• Demonstrated knowledge of the principles, practices, methods and techniques of customer service.

• Ability to clearly communicate to perform essential functions.

• Experience working collaboratively across various departments.

• Experience in establishing and maintaining effective working relationships with internal and external clients.

• Ability to professionally represent department/programs.

• Evidence of a Masters degree in higher education, student personnel administration, education, nursing/health, or closely related field.

• Demonstrated experience of providing service to students and/or customers.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.

• Required to stand for varying lengths of time and walk (moderate) distances to perform work.

• Work in an office setting and use office equipment (i.e. printers, copiers, and phones).

• Use a personal vehicle to travel to different campuses.

• Use of computer equipment and software.

• Will be required to travel (for events, between campuses).

• This position is full-time, and the incumbent must be available Monday - Friday, 8am-5pm.

• The primary work location is the Downtown Phoenix campus, but a presence on other campuses or at off-campus locations may be required.

• Hybrid work schedule.

• Position may involve shared offices/space.

• May require to work outside of regular office hours as needed to support unit initiatives.

Department Statement:

The Edson College of Nursing and Health Innovation is distinguished as a model for excellence and inspiration in nursing and interprofessional practice, education and research to advance knowledge and innovative practice models, and new solutions to optimize the health and well-being of our local, national and global communities.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Downtown Phoenix

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$21386.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.