Job Description
NOTICE OF VACANT POSITION
Community Support Specialist – CSBG ASPIRE Program
Location: Fayetteville, NC
Job Type: Full-Time, Non-Exempt
Salary: $45,200 – $48,000 annually
Travel: Up to 85%
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (some evenings and weekends required)
Closing Date: Open Until Filled
About Action Pathways
Action Pathways is a nonprofit organization dedicated to helping individuals and families achieve economic self-sufficiency. Through a wide range of programs and services, we strengthen communities and create opportunities for success.
Position Summary
The Community Support Specialist – CSBG ASPIRE Program provides direct support and service coordination to individuals and families working toward self-sufficiency. This position is responsible for developing and implementing individualized service plans, connecting participants to community resources, and ensuring compliance with program requirements and professional standards.
Key Responsibilities
- Conduct assessments and develop individualized service plans
- Connect participants to community resources and services
- Maintain accurate case documentation and ensure compliance
- Provide advocacy, crisis support, and skill-building activities
- Coordinate services with staff and community partners
- Monitor participant progress and update plans as needed
Minimum Qualifications
Education:
- Bachelor’s degree in Social Work, Human Services, Psychology, or related field
Experience:
- 2 years of experience in case management, community support, or social services preferred
Equivalent combinations of education and experience may be considered.
Required Skills & Competencies
- Knowledge of community resources and public assistance programs
- Strong organizational, documentation, and time-management skills
- Ability to work independently and collaboratively within a team
- Strong communication and interpersonal skills
- Ability to apply professional judgment and maintain accountability
- Proficiency in case management systems, Microsoft Office, and data entry
Benefits
Action Pathways offers a competitive benefits package, which may include:
- Health, dental, and vision insurance
- Retirement plan options
- Paid time off (PTO) and holidays
- Professional development opportunities
Additional Requirements
- Valid North Carolina driver’s license and reliable transportation
- Ability to pass background checks and drug screening
- Ability to perform duties involving physical activity
- Availability to work flexible hours, including evenings and weekends
- Maintain strict confidentiality
- Demonstrate cultural competence and sensitivity
- Strong customer service and communication skills
- Commitment to continuous quality improvement
Equal Opportunity Employer Statement
Action Pathways is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable laws.
How to Apply
Apply online at:
www.actionpathways.ngo
This position will remain open until filled.