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This opportunity is ideal for candidates with veterinary front desk or medical reception experience who thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional client service.
As a Veterinary Receptionist / CSR, you are the first point of contact for clients and patients. You play a critical role in shaping the client experience while supporting daily hospital operations, appointment flow, and communication between the medical team and pet owners.
Join a team where your communication skills, attention to detail, and passion for animal care make a difference every day.
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Experienced Veterinary Receptionist
Doral, FL$18 - $22 / hourPosted 2 weeks ago
Part Timeonsitemid
Job Description
Experienced Veterinary Receptionist
Department: Receptionists
Employment Type: Part Time
Location: Doral, Florida
Compensation: $18.00 - $22.00 / hour
Description
Are you looking for a rewarding part-time veterinary receptionist job where you can make a meaningful impact for pets and their families? Doral Centre Animal Hospital, a leading hybrid veterinary clinic in Doral, FL, is seeking a Part-Time Client Service Representative (CSR) to join our compassionate and collaborative team.
This opportunity is ideal for candidates with veterinary front desk or medical reception experience who thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional client service.
As a Veterinary Receptionist / CSR, you are the first point of contact for clients and patients. You play a critical role in shaping the client experience while supporting daily hospital operations, appointment flow, and communication between the medical team and pet owners.
Key Responsibilities:
- Greet clients and patients warmly in a professional, compassionate manner
- Answer phones, schedule appointments, and manage client communications
- Maintain accurate electronic medical records using veterinary software
- Clearly explain services, treatment plans, and billing information
- Provide empathetic support to clients during routine and urgent visits
- Manage check-in/check-out, invoicing, and payment processing
- Assist with preparing and processing prescriptions under DVM supervision
- Accurately label, fill, and dispense medications following safety protocols
- Maintain proper documentation, inventory, and storage of medications
- Communicate medication instructions as directed by the veterinarian
- Support compliance with veterinary pharmacy standards and regulations
What We’re Looking For:
- Minimum 1 year of experience in a veterinary clinic, animal hospital, or medical office setting
- Previous experience as a veterinary receptionist, CSR, or medical front desk associate preferred
- Strong communication and customer service skills
- Compassionate, calm, and professional demeanor
- Ability to multitask and stay organized in a fast-paced environment
- Bilingual (English/Spanish) preferred
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Weekend and holiday availability required
- Employees will not be scheduled for every holiday; however, participation in holiday scheduling is expected
Note: This is not an entry-level role. Prior client-facing experience in a veterinary or healthcare setting is required.
- Experience with veterinary practice management software (e.g., Cornerstone, AVImark, ezyVet)
- Familiarity with veterinary terminology and basic pet care practices
- Ability to remain composed and effective in high-volume or emergency situations
- Part-time hours based on hospital needs
- Must have flexibility to support evenings, weekends, and holidays
Why You'll Love Working With Us:
- Competitive hourly pay based on experience
- Employee discounts on veterinary services and pet care products
- Opportunities for professional growth and skill development within the veterinary field
- Supportive, team-oriented work environment focused on collaboration and learning
If you’re an experienced Veterinary Receptionist or Client Service Representative looking for a part-time opportunity in a dynamic and compassionate hospital, we encourage you to apply.
Join a team where your communication skills, attention to detail, and passion for animal care make a difference every day.