
CLJ Probation Business Supervisor
Job Description
The Washington State Administrative Office of the Courts (AOC) is looking for a detail-oriented, motivated professional to join our Court Business Office team. As the CLJ Probation Court Business Supervisor, you’ll play a key role in the CLJ-CMS project and help shape the technology that supports Washington’s Courts of Limited Jurisdiction every day. In this position, you will lead a team of probation business analysts who investigate complex business needs, improve processes, and turn court requirements into clear and actionable system designs.
Reporting to the Court Business Office Manager, you will oversee a defined line of business and provide full supervisory leadership to business analysts and other assigned staff. Collaboration is central to this role—you’ll work closely with judicial officers, court staff, administrators, AOC technical teams, and partner agencies to ensure that the technology solutions we deliver genuinely support and elevate court operations across the state.
Your leadership will influence priorities, guide strategic direction, and represent business needs as we continue to enhance the Judicial Information System and help courts navigate through business process changes. Through your insight and coordination, Washington courts will have the reliable tools they need to effectively serve the public and carry out their important mission.
Washington Courts Employment Opportunity Administrative Office of the Courts CLJ PROBATION COURT BUSINESS SUPERVISOR Court Services Division |
Our Mission: To advance the timely, effective, and equitable operations of the Washington State judicial branch.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS |
Job: 2026-36
Status: Project, Full-Time*
Location: Olympia, Washington
Salary: Range 77: $106,104 - $139,236 per year (DOQ)
Opens: May 4, 2026.
Closes: May 17, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven (7) calendar days after posting.
*Duration: This is a CLJ-CMS project position that is currently funded through December 31, 2027.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION |
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.
This position requires you to be in the office at least two (2) days per week.
Many of the key responsibilities for this role include:
- Provides full supervisory leadership for assigned staff, including onboarding, training, performance management, workload planning, scheduling, conflict resolution, and coordination with internal service teams.
- Supervises and develops business analysts, oversees daily operational needs, and represents the agency at meetings, events, and conferences.
- Guides decision-making for a specific line of business by translating strategy into requirements, priorities, use cases, and maintained business work products.
- Uses expertise in court operations and customer experience to pinpoint business requirements and develop solutions that strengthen statewide court processes.
- Builds support for the line-of-business vision while maintaining productive relationships with court partners, vendors, agencies, and other stakeholders.
- Collaborates across AOC including the Court Business Office, ISD, and project managers to align strategy, plan deliverables, and support successful software development.
- Performs other duties as assigned.
Demonstration of relevant work experience may substitute for education experience.
- Bachelor’s degree in computer science, business administration, public administration or closely allied field
AND
- Ten (10) years of combined experience in business analysis, business process management, requirements engineering, systems analysis, IT project involvement, supervisory role, systems integration.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES |
- Court experience;
- Court probation experience.
- Leadership and interpersonal skills to work across boundaries and to establish and maintain effective and collaborative working relationships with staff, co-workers, management, customers, and others.
- Demonstrates strong problem-solving, critical-thinking, and sound decision-making skills, with the ability to deliver strategic, timely recommendations.
- Communicates clearly and professionally through both written and verbal formats, preparing effective reports, presentations, and information for diverse audiences.
- Leads, coaches, and manages staff while planning workloads, allocating resources, resolving conflicts, and ensuring high-quality, timely results.
- Collaborates effectively across cross-functional and matrixed teams, building trust with coworkers, customers, vendors, and court partners.
- Applies advanced business analysis skills to evaluate complex information, identify needs, negotiate tradeoffs, and develop solutions that improve business processes and customer outcomes.
- Possess strong knowledge of court business and information systems, organizational processes, and modern technologies, with the ability to learn and apply new concepts quickly.
- Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to [email protected].
Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.